Reasons to choose Potteries Mortgage Desk
* We are a leading whole of market independent mortgage broker based in the potteries.
* We have experience of how the mortgage market works and we understand our customer's needs.
* Our back office Conduct offer a custom built, modern, e-enabled sales process which will provide you with safety, security and piece of mind in a regulated environment.
* We have a dedicated team trained to help you through the mortgage and protection process from first enquiry through to completion.
* We will ensure that the principal of Treating Customers Fairly is embedded in our business activities.
* Putting customers at the heart of our business means that at every stage of the advice process, customers can expect an honest, transparent, efficient and professional service.
* We get to know our customers well through fact finds. We always consider individual needs and recommend solutions that are right and affordable to you, the customer.
* We keep detailed records of the priorities we identified. We use clear, consise, plain English to explain the risks and benefits associated to the products and Conduct we discuss.
* Should any of our customers have cause to complain then they can be assured that it will be dealt with swiftly and professionally.
* We know that unless we are fully committed to our customers we will not retain their loyalty and they are unlikely to recommend us to their friends and family.
A MORTGAGE IS A LOAN SECURED AGAINST YOUR HOME OR PROPERTY.
YOUR HOME OR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBT SECURED ON IT.